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our php version=7.1
and when I look at the dashboard download document; PHP >= 7.0 KoolReport Pro >= 4.9.0
It was concluded that the conditions were met. This error has been taken
"Your Composer dependencies require a PHP version ">= 7.3.0"." -> The same error was received when the version was upgraded.
It seems issue is quite common and even happens to framework like Laravel. There are several suggestions here that you may try:
Let us know if it works.
You are the first reporting this issue however we do take it seriously. We really want to know what may go wrong. I have reported to dev.team if they might know what happens. So have you try to disable platform check. In your composer.json you add options like this:
{
"require":{
...
},
"config": {
"platform-check": false
}
}
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